yeah I know, that is why I kept saying I wanted them to ring the tech up and get him to come back and give it to me. The dude who I spoke to in 100mbit support said I could probably get a vmng300 but I would need to go through the CEOs office for it. I am writing the letter now but I can't believe the red tape they make you go though to fix a problem when they could have done it in 5 mins.
It was downstream that was the problem btw, upstream was consistent at 8mbit all afternoon regardless of what tests we ran.
P.s do really think I care about a warning for language given what I have had to put up with today?
Can someboby give me the address for the Chief Execs/CEOs office pleaseeeeeeeeeeeee
