If only it was that simple. I signed up for Oomph at a rate of £95/m but after 18 months VM advised that my bill would increase to £139/m. I simply can't afford that so I rang them and was told that Oomph was actually no longer available but I could have Volt for £85/m. the only catch was that they said I have to take an O2 SIM at an additional £25/m.
But O2 is only 3G in Greenwich London SE10 where I live. O2's coverage map says it's 4G. Trust me, it isn't. And 5G on O2 isn't available either.
I've cancelled the O2 SIM.
---------- Post added at 17:32 ---------- Previous post was at 17:29 ----------
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Originally Posted by BenMcr
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Ben - it's an absolute mess. I'm paying more for fewer channels, my broadband is nowhere near the promised 1Gb and I have an "unlimited" 3G mobile SIM with very limited last-decade speeds. O2 Customers Services are unreachable. VM staff must be pulling their hair out - I know this customer is!