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Old 25-03-2020, 14:11   #2645
RichardCoulter
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Join Date: Jan 2008
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Re: The state benefits system mega-thread.

Universal Credit backlog.

Half a million people have applied for Universal Credit in the last nine days. 105,000 of these claims were made yesterday alone! The DWP are to start ringing claimants instead of forcing them to call them. Problems with the online identity check system haven't helped, so 10,000 extra staff are to be redeployed to help to clear the backlog.
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