Quote:
Originally Posted by spiderplant
It's likely to be a signal fault. You'll need a technician visit to fix it. Call again, but make sure you start playing something in VOD before you call, to give you the best chance of them seeing the fault remotely.
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That's excellent advice, and I totally get why you're saying it. But have you tried getting through the TV faults IVR without your box being remotely rebooted?