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Old 22-01-2021, 17:44   #555
kanedx
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Join Date: Aug 2009
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Re: Virgin TV 360 users (Horizon)

Quote:
Originally Posted by spiderplant View Post
Are you using a VM-supplied HDMI lead, and it goes straight from box to TV?

Try lowering the video resolution in the minibox settings.
im using the hdmi cable that virgin supplied, changed the resolution settings but still the same, can browse the app etc fine but the videos just show the white spinning circle then says the error, only temp fix is to do a factory reset all the time which is a pain cos it logs out of everything, all the other streaming services work fine, just prime that has an issue for me
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