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Old 15-02-2007, 16:05   #33
dcclanuk
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Join Date: Jan 2006
Location: London, HA0
Age: 36
Posts: 1,031
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Re: Virgin Media Customer Service- Your Personal Experience

My first encounter with VM today!

Called retentions, picked up after 5 mins wait... was a bit shocked! [use to a 20 min wait atleast!]

All sorted, very helpful
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