Quote:
Originally Posted by Joedm45
We now have a situation where two customers can be on the same named package and yet there is a difference in what these two customers receive, for what appears to be the same money.
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Surely this is the same with any product or service though? I drive a 19 plate Nissan Qashqai Tekna model. My dad has a 20 plate of the "exact" same model car yet his has some extras that mine doesn't. Should I call Nissan and demand they swap my car to a newer version with the extras for no additional cost?
And on price, there is no fixed fee for any Virgin package. Customer offers change all the time, just like products in your local supermarke.
As I said before, I currently pay £77 for UO. Others are paying, £79, £89, £99, £139 etc for exactly the same package!