Quote:
Originally Posted by denphone
It seems Virgins email system has been down since early this morning.
Anybody else having problems with it?.
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Yup
If I try to log in to VM, I get this page
https://my.virginmedia.com/holding/
If I take the ntlworld.com option, I get
"this site can't be reached
mail.ntlworld.com refused to connect"
---------- Post added at 12:31 ---------- Previous post was at 12:28 ----------
All the rest seem to be down, but if you click on the virginmedia.com "click here", I got into my ntlworld email account.
Quote:
We're making some essential changes
We’re doing some work on My Virgin Media at the moment as part of an upgrade to provide you with an even better service.
We're sorry this part of the site isn’t available at the moment. Everything will be back to normal again soon, so please come back and try again shortly.
Email isn't affected, so you can send and receive messages as normal.
If your email address ends in @virginmedia.com click here
If your email address ends in @ntlworld.com click here
If your email address ends in @blueyonder.co.uk click here
If your email address ends in @virgin.net click here
You can also still pay bills online.
Make a payment
Or here are some more links that might help:
Got a query about our products, services or ways to pay? Just visit Help and support to find the answer. Alternatively if you need to get in touch Contact us
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---------- Post added at 12:38 ---------- Previous post was at 12:31 ----------
Update - it definitely works logging into the @virginmedia.com option.
I just went in and sent an email to my gmail account, and have just received it.
It might be useful as a workaround until the proper access is back up (I don't use my ntlworld account - everything is forwarded on to my gmail account).