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Old 01-07-2005, 14:03   #40
John1
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Join Date: May 2004
Location: London (area)
Posts: 196
John1 is an unknown quantity at this point
Re: Help...Trying to get XPhome to connect via my NTLcable

Hi Paul,

I didn't know that NTL were actively watching customers connections.
We have indeed done many anti-malware 'sweeps' and cleared almost a
hundred 'major threats' from his machine, which now shows clean on
the 'sheild-guard' anti-virus which is on the machine, that came
with it. Ive never heard of it.

We have tried to get 'Trend Housecall' to run, that is one i am
familiar with, it doesn't just say '30 threats' (or similar),
Trend will actually list the malware by name. Much more sensible.

But it doesn't like the activeX settings on the XP machine, and
wont load. We have been to the 'Security' bit, and reset to minimum
just to load Trend, but it still wouldn't load. When we checked the
XP machine had put the settings back to where they were.

We concluded that maybe the previous owner had 'set' some sort
of parental controls so that the settings stayed high ..... well we
don't think he would have, but he may have got someone to do it
for him.

Meanwhile, he'll just have to 'take his turn' on the cable modem,
not perfect, but hey, its my cable so thats the way it is.

Regards, John
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