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Old 04-11-2021, 19:33   #4
pip08456
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Join Date: Aug 2007
Location: Barry South Wales
Age: 66
Services: Now back with VM for BB & phone. 100Mb service.
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Re: Moving house gives a new contract?

Quote:
Originally Posted by horrorwood View Post
Which would be fair if they said that, but that is not what they are telling me and their T&C's do not state that either.
Looks like with VM it's different.

Section O para 5 should apply here.

Quote:
5. Where we have agreed with you to continue providing the same services that you received at your current address to your new address and this is during any minimum period, then that minimum period will continue at your new address (for example, where your services are on a 12 month minimum period, if you move during month 7 of your minimum period, the remaining 5 months of your minimum period will apply for those same services being provided at your new address). Where we have agreed with you to change the services you receive at your new address then a new minimum period may apply for those services and the service start date for that new minimum period will be the date that the equipment is installed at your new address.
https://www.virginmedia.com/shop/the...ices#agreement

I suggest you take it up on the VM forum rather than bother with off shore.
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