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Old 19-06-2008, 23:17   #178
joglynne
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Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 75
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Re: Virgin Media Customer Service- Your Personal Experience

Quote:
Originally Posted by lulukimmi View Post
Have had a couple of problems but when I call can't understand the operators... I know for sure I'm speaking English but not too sure what they are speaking. I am sure this happens so that you spend more time on the phone than really necessary to rack up the phone bill
At least calls to faults are free again. So you don't have to worry about the cost as the operator works through the script in front of them.

http://www.virginmedia.com/customers...vice-fault.php
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