Re: sky and bt pause but still being billed
Quote:
Originally Posted by paulhughes
I have paused sky sports and bt sports at the beginning of March but virgin for some reason are showing on my april bill that i did not pause them till the 31st march and surprise surprise the april bill is dated the 30 th of march.
Therefore i am paying for these services for may when i shouldn't.
I can't get hold of anyone on virgin , there is no online chat , or even an address to write to , i understand the current situation but i am being taken for a ride here,
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Pausing Sky Sports and BT Sports will not show on your 30th of March bill Paul as this will be shown on your next bill as if you go into your my Virgin Media it show a credit for these channels which will then be deducted from your next bill.
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