Cable Forum - View Single Post - Email completely deleted after recent password problems

jhbodle · 09-06-2004, 00:09

I've put up with NTL's poor email service for over a year now, but this really makes me mad. After losing emails a few months ago and promising that "it won't happen again", the same thing seems to have happened tonight. NTL's service status page marks the email problem as 'closed' but conveniently forgets to mention that all emails on the server were lost. There is now no message on the status page informing users of this fact.

Losing people's emails is UNACCEPTABLE. I don't know of any respectable ISP that would lose emails if they had a server issue - they have systems in place to prevent this.

I thought the email servers were supposed to be getting better not worse?!

09-06-2004, 00:09	#6
jhbodle Inactive Join Date: Jan 2004 Posts: 5	Re: Email completely deleted after recent password problems I've put up with NTL's poor email service for over a year now, but this really makes me mad. After losing emails a few months ago and promising that "it won't happen again", the same thing seems to have happened tonight. NTL's service status page marks the email problem as 'closed' but conveniently forgets to mention that all emails on the server were lost. There is now no message on the status page informing users of this fact. Losing people's emails is UNACCEPTABLE. I don't know of any respectable ISP that would lose emails if they had a server issue - they have systems in place to prevent this. I thought the email servers were supposed to be getting better not worse?!