Re: Think Broadband Ping Monitor Results (POST YOURS)
There's no clue in the levels other than the T3/T4 count. The network log shows the T4 that I would have expected from that graph which also shows noise (the red bit = packet loss usually caused by noise).
Is your upstream power steady or is it tending towards the 54 dBmv mark (which is bad)?
At first sight I'd say you had a struggling upstream where there is difficulty for the VM end to read your data. hence the poor latency. This ca be caused by anything between your modem and the VM end. If a neighbour sees the same, then it's in VM's network. If it's only you, then a coax cable might not be tightly screwed in or the modem is playing up.
What's the graph like now? Neighbours with VM?
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Seph.
My advice is at your risk.
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