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Originally Posted by Mythica
I've rang up before to get faster speeds and managed to get discount without asking, twice.
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Yeah and usually if they can't give you the speeds they generally tend to compensate you with a lower cost for the speed that you get but they may want you to re-contract if they need to install a bunch of new equipment etc - from what I know anyway. (Make it worth their while and so on). Aside from offsetting their own homes the equipment is then already there in the property the next time that anyone else wishes to join etc.