Quote:
Originally Posted by Chloé Palmas
A general rule of thumb is that they tend to start offering it when you express your desire to leave...so you don't even have to ask. When you tell them that you want to downgrade / can't justify the cost etc, they'll start offering discounts etc.
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I've rang up before to get faster speeds and managed to get discount without asking, twice.
---------- Post added at 19:00 ---------- Previous post was at 18:57 ----------
Quote:
Originally Posted by jfman
It's entirely fair. There are examples all throughout the economy where price differentiation for the same/similar products goes on.
If someone values Virgin's offering at £100, and someone else £120, and the first is willing to put in a bit of effort to get there then that's their prerogative (and Virgin's as a seller to engage with it).
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There might be examples but I still think it's unfair. Why should I pay £99 for VIP, you pay £90 and someone else pays the full price £125. That's 3 different prices for the same product.