Quote:
Originally Posted by devil
I am from technical support and a lot of times I am across the cmr service adviser calling up for our advice on issue they have to handle. It seems they are not thorough with the process and they are employed. Atlest they should be trained properly so that cmr don't have to move between different department. Just to information... Customer Services of NTL is one of the worst in country.
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What's a cmr? and what are they (meant) to do?