Quote:
Originally Posted by spiderplant
Your box still lists the channels because it's on really old software. This isn't the case with customers' boxes.
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Its nothing to do with the software, the legacy software hasn't been updated in a along time now. This is down to how equipment is provisioned on the billing platform. Over the years, most boxes have been swapped out or customers have upgraded their service but there are still a good number of legacy boxes out there
The point wasn't so much that it isn't possible, my post referred more to the bizarre statements from RC about removing channels being the reason for lack of service on legacy boxes.