Quote:
Originally Posted by Dude111
Wow I do hope she gets out of it!! (They cant prove she made the calls)
One time we had a problem with a hacker who somehoe racked up 100s of dollars ... We got security invoolved and didnt have to pay any of it..... (They added 3 way calling to our phone and forwarded to a high billing party line # and stayed on it for hours each time)
That was 1 # they rang anyway........
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Wow, this hacking of things seems to be getting worse.
Maybe it's the same thing or, if it's possible, someone has used her line from the cabinet?? If Paul sees this he might know as I believe he used to work for BT.
What gets me is the robotic response from VM with these things with no common sense applied. They just wind their customers up even more. Even though it's in dispute, they have taken the money from her account!! I wouldn't have thought that they could do that tbh.
Even the banks treat customers more sympathetically than this and that's saying something
