Cable Forum - View Single Post - Ridiculous mobile scenario

BenMcr · 19-07-2021, 14:29

That device shouldn't have had any issue moving across. Again I do not understand what's happened with the SIM there. Virgin Mobile have moved lots of customers over from the EE to the Vodafone network without issue, myself included.

But when you take a Freestyle plan and device contract, the term for the SIM and the airtime plan is 30 days. It's the device loan which has the 24 or 36 month contract. The only time you have a SIM with a contract of that length is when it is sold as a SIM Only plan, which would be a different price.

19-07-2021, 14:29	#4
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Ridiculous mobile scenario - I'm fuming. That device shouldn't have had any issue moving across. Again I do not understand what's happened with the SIM there. Virgin Mobile have moved lots of customers over from the EE to the Vodafone network without issue, myself included. But when you take a Freestyle plan and device contract, the term for the SIM and the airtime plan is 30 days. It's the device loan which has the 24 or 36 month contract. The only time you have a SIM with a contract of that length is when it is sold as a SIM Only plan, which would be a different price. __________________ I work for Virgin Media but all views are my own. Last edited by BenMcr; 19-07-2021 at 14:54.