Re: ESPN, BT, Euro, Premier and Sky Sports news
Quote:
Originally Posted by newapollo
Hi Vince,
If phoning you should call at 8am to avoid call queues. I actually called around 4pm and the call was answered in 8 minutes. The guy on retentions was great to chat with, plus I received a discount of £30 on my current package.
You could try the text messaging service. Just send a text with a description of what you would like (regrade) to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
Unfortunately there are no offers on Premier Sports, but any discount on your normal price should offset that cost.
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Cheers pal. gave them a text. ill see what happens. i hate being on the phone as i worked in a call centre for 7 years...its like PTSD
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