Cable Forum - View Single Post

rtho782 · 11-12-2020, 21:26

Internet is unusable tonight. About 30% loss to 8.8.8.8, and pings in the 500+ms range when they do work.

The service status says no faults but if I run the test there is apparently a fault, however it then says no faults again.

According to their phone system, all their call centres are closed due to covid (they must be the only employer that has not yet managed to reopen in a covid safe way) but they can text me a link to their website. Really helpful with no internet that is of course.

I've never known a company care so little.

11-12-2020, 21:26	#14
rtho782 cf.addict Join Date: Nov 2016 Posts: 310	Re: Poor connection and packet loss Internet is unusable tonight. About 30% loss to 8.8.8.8, and pings in the 500+ms range when they do work. The service status says no faults but if I run the test there is apparently a fault, however it then says no faults again. According to their phone system, all their call centres are closed due to covid (they must be the only employer that has not yet managed to reopen in a covid safe way) but they can text me a link to their website. Really helpful with no internet that is of course. I've never known a company care so little.