Quote:
Originally Posted by SnoopZ
How did you start the conversation off, did you just say something like you're looking into changing your services to reduce your bill but thought you I would see what you can do for me before I look at alternatives?
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I said something along the lines of had cable services nearly 25 years and found I don't watch much of the tv except BT sport and never use the phone. Was there anything they could do for me. Guy went off for a minute or two then came back with the offer I mentioned. As I say I was quite happy with the deal they offered me, better than other small discounts i've got in the past. I guess it's partly luck, i've had some great people in the past and some not so good.