Re: Retentions - what phone options to dial
Quote:
Originally Posted by daveeb
Mine had just gone up to £72 with the price rise for w/e phone, full house and 100 MB. they offered me £61 for 6 months going up to £65 for 12 months after that. I was pleasantly surprised and there was no haggling involved.
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How did you start the conversation off, did you just say something like you're looking into changing your services to reduce your bill but thought you I would see what you can do for me before I look at alternatives?
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