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Re: Smart meter
In that case, I believe that they should be able to fix it.
You could tell them you're not able to read it. Do they know your age? You could ask to be put on the 'vulnerable' register. I'm not sure if there's a minimum age, but they should offer a service where they read your meter. Or try telling them it's their responsibility to either fix the meter or read it.
That's all I can offer I'm afraid.
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