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Raider999 · 27-09-2018, 20:26

Soon after I joined virgin, I had a similar experience - certain channels were worse than others, then I started loosing certain channels altogether.

I got an engineer out, who tested my signal strength? Said it was not high enough for 200mb broadband and 2 v6 boxes.

He went to the box down the road and moved me up the 'connection ladder' - this resolved my problems.

Not really sure why all connections are not equal but apparently they are not - this might be your problem?

27-09-2018, 20:26	#8
Raider999 cf.mega poster Join Date: Dec 2016 Posts: 1,641	Re: Stuttering, faltering, stopping Soon after I joined virgin, I had a similar experience - certain channels were worse than others, then I started loosing certain channels altogether. I got an engineer out, who tested my signal strength? Said it was not high enough for 200mb broadband and 2 v6 boxes. He went to the box down the road and moved me up the 'connection ladder' - this resolved my problems. Not really sure why all connections are not equal but apparently they are not - this might be your problem?