Quote:
Originally Posted by RichardCoulter
The abysmal VM customer service is putting off a lot though. From reading posts, a lot only stay for the speed that they need from VM, so hopefully competition from City Fibre will either allow people to dump VM or force VM to improve.
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Totally this, combined with the price and crappy upload speeds, why the hell would I pay £40 month for the first 18m then £56 a month for 350/35 from Virgin, when I could pay £40 for life with no annual inflation busting price rises for 1000/1000 on Cityfibre from Zen?
Virgin are absolutely the worst company I have ever dealt with, dealing with Zen since dumping them has been a breath of fresh air. I'm stuck with 80/20 for now but CF should reach me within 12 months (I'm in Ipswich).