Quote:
Originally Posted by Paul
You have to remember they are trained to be like robots and follow "procedures" no matter how dumb those procedures are.
I have no clue what my password is, so in the rare occasions Im forced to ring them, they first tell me to have a guess, and if Im wrong, I have to answer other questions.
Then, once Im verified, they still wont tell me what the damn password is. Madness.
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I once rang up to ask for my password. The person at the offshore call centre replied "yes, certainly Sir. Can you give me your password please."
