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Peter_ · 26-10-2009, 20:23

Your Upstream is low but not borderline and the Downstream is fine.

Have you tried a direct connection to rule out the router and then if still the same you can call Tech Support on 151 from a Virgin phone or 0845 454 1111 from any other phone.

26-10-2009, 20:23	#3
Peter_ Permanently Banned Join Date: Jan 2009 Location: In a world of no buffering!! Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering! Posts: 20,915	Re: 20mb? More like 2 on a good day Your Upstream is low but not borderline and the Downstream is fine. Have you tried a direct connection to rule out the router and then if still the same you can call Tech Support on 151 from a Virgin phone or 0845 454 1111 from any other phone.