Re: Retention Dept gone?
So phoning up for a retention deal is bullying? You do know call centre staff have a release button if behaviour is inappropriate. It odd that you aren’t on the side of the consumer but instead the company.
I’m frankly astonished that you wish to restrict the free market in this way. If the market is failing then state ownership and regulated pricing is the answer. If we are declaring that broadband and tv companies are exploiting the vulnerable for their profit lines then they should be removed from the market full stop.
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