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Old 18-02-2008, 17:58   #1
Mick
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Exclamation Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Haven't seen this posted anywhere else... Forgive me if it has...

From the story posted yesterday, here.

What do you make of this and would you be opting out, by opting out you are telling Virgin Media, you do not want your surfing habits tracked and this information given to a third party?

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There have been Updates since the beginning of this thread:-

Post 77:- http://www.cableforum.co.uk/board/34491957-post77.html


Post 102:- http://www.cableforum.co.uk/board/34492122-post102.html

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FAQ:-

Who should I complain to about this if this is something I do not agree with?

The first port of call should be to complain to Virgin Media directly, state that you are not happy about your data being tracked and sold to a third party even if your identity is protected or not.

Secondly, there is a Data Protection concern regarding how the data is collected and the fact customers have automatically been opted in, regulation usually requires that customers should be given the option to Opt in.

If you are concerned and feel you need to complain to The Information Commissioner's Office - http://www.ico.gov.uk/ You can ring them on 01625 545 745.

When will Virgin Media Implement this system with Phorm?

Virgin Media have simply stated that they have not decided yet what they are doing or what options are there for the customers. The bottom line is, they need to be fully consulting with the customer and we will be making sure that they provide relevant information to the customer and what options will be available to them.

Is there anything I can download to prevent this 'Intrusion' i.e stopping the data analysis being collected by my ISP and passed on to the likes of Phorm?

Yes there is, its called Tor and can be downloaded Free from http://www.torproject.org/. Please make sure you read the documentation before you decide to download and use it. Please note that use of this software is at your own risk.

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