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Old 06-06-2008, 23:17   #174
the end
Inactive
 
Join Date: Jun 2008
Location: Birmingham
Services: 2 XL tv, 1 V+ box, XL on bb, XL on phone!
Posts: 31
the end is an unknown quantity at this point
Re: Virgin Media Customer Service- Your Personal Experience

I had a few problems at 1st when i got VM but nothing since and ive had it now neally two years. I have 2 XL tv boxes in my room and my mums, and a V+ downstairs with XL to. My internet is also XL, and my phone has free calls alday and night! all of this for 65pound amonth. So cant really fault Vm!

Also with the V+ was told it would cost 100pound to get installed but when phoning Vm to pay a bill the bloke on the phone offered the V+ to be installed for 75pound as an limited offer, Mum said no as we didnt have the money at the time a month later same bloke rings back and says 30quid. < what a result! ive also had other great deals and offers from Vm.

To the post above yes ive had a follow up call and ive had a call about 10mins before an worker was comming out just to say he was comming. < thats a great thing Vm could offer to old people to be safe
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