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Old 11-03-2010, 11:16   #295
daveetwo
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Join Date: Oct 2005
Posts: 372
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Re: Virgin Media Customer Service- Your Personal Experience

Quote:
Originally Posted by RickySonic View Post


---------- Post added at 09:20 ---------- Previous post was at 09:20 ----------

Look this thread is from 2007 and VM are still as crap as they were then.

I hate this company with a vengeance.

The two worst companies I have had the displeasure to deal with are without question Three Mobile – man they are seriously crap and VM – really poor service all round, with a technical support system which basically doesn’t work at all.

I would rate VM as being worse than the NHS – I know; but it is.

How the VM CEO keeps his job is a mystery to me!
There is another way for customer support rather than the phone.
For another week or so virgin media has news support group.
Its soon to be replaced by a help and support forum here:
http://community.virginmedia.com/
At a certain date the staff manning the newsgroups are moving to the help forums.
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