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Old 05-12-2009, 22:34   #289
daveetwo
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Join Date: Oct 2005
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Re: Virgin Media Customer Service- Your Personal Experience

Quote:
Originally Posted by Digital Fanatic View Post
CSR's won't have numb ers for Eurosport, but the business obviously does. We are not responsible for the output of the channels with regards to late changes etc. I would suggest contacting Eurosport via their webpage.

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HTH
I did realise that virgin have no control over the situation and made that clear in the first thing i said to them. Just dissappointed that there was no way virgin could at least let eurosport know that thier service was not as good as it could be.
Eurosport dont reply to customers who email them or try to contact them.
(By the way, being told that NO ONE at virgin ever talked to eurosport, even during contract negotiations, was taking me for a fool)
ps.The only contact points on the link are not for customers by the look of it. Careers, press, advertising, program licencing are the options.
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