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VM/VOIP problem - router issue?
I’m having aggravation trying to set up a VOIP phone on VM and it seems the problem is with the router – can anyone please give me a steer? I have the Motorola cable modem and a Linksys BEFSR41 reset to the factory settings. No problems getting on to VM – I’ve got full internet and email access. When I plug the phone (Siemens C460IP) into the second of the Linksys’s four ports and configure it for Sipgate (which I’ve been using successfully before with a soft-phone) the registration fails. The router is assigning it an IP (196.168.1.101) and I get to the phone’s configuration screen OK but that’s all. Interestingly, when the router is wired in, the soft-phone can no longer log in to Sipgate – take the router out of the setup and it works again - so it seems as though something in the router is stopping the VOIP traffic getting through. Any thoughts on where I should be looking?
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