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Old 22-05-2022, 18:16   #1
kered10
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Join Date: Feb 2007
Location: Glasgow
Services: Virgin Media Big Kahuna with TiVo
Posts: 50
kered10 is an unknown quantity at this point
Stay with GiffGaff or save £8 to change to Virgin?

I was recently cold-called by Virgin to discuss my expiring BB/TV/landline discount. I asked enough questions to feel happy it wasn't scam, and ended up keeping Maxit TV, Anytime calls, and upgrading to 500Mb BB for £90/month for 18 months. There was some mention of a SIM, but I said I was happy with GiffGaff, who I pay £8/month to, for 3GB data, unlimited calls/texts.
Now that the dust has settled, I've looked at my new contract with VM, which is for £83/month, and they've sent me a SIM card for Virgin Mobile that will be £7/month for 10GB, unlimited calls/texts, whether I use it or not.
Virgin Mobile get less good reviews for customer service than GiffGaff, but then, I've not had to use customer service with a mobile operator for years.
The obvious thing is to get my PAC code and change and save the £8.
Does anyone have any supporting or opposing experience or opinion?
Thanks in advance,
Derek
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