Thread: TiVo BBC iplayer problem
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Old 08-01-2015, 12:26   #96
OLD BOY
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Join Date: Mar 2008
Location: Wokingham
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Re: BBC iplayer problem
Quote:
Originally Posted by clumsymum View Post
Sorry to Hi-jack this, but seems relevant, rather than starting a whole new thread. We have NEVER had satisfactory iPlayer use on our Tivo over the 2 years + we have had it (including 2 replacement units), and mid last year gave up and bought a smart Blu-ray player which is SUPERB, never stutters or struggles at all on iPlayer (and gets Amazon instant video as well).

our contract is up in February, I'm really thinking of just chucking out VM TV. We pay a lot of money for an unsatisfactory service, and VM customer service just don't care. So I think I might have to suffer a little and lose a few channels (such as Gold), but save a lot of money AND frustration by not using the Tivo

Oh, and it spontaneously re-boots itself mid-program - which meant it lost us the last 10 minutes of recording Esio Trot on New years day !! Fortunately we could watch it on iPlayer on the Blu-ray player we have bought - but really, the Tivo is chuffing pointless now...
What do Customer Services say about your complaint? They should be taking it seriously as it is a problem for so many people and it needs dealing with.
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