Quote:
Originally Posted by qwakuk
Renewed my Ultimate Oopmh and got Ultimate Volt in its place and now have VM sim and an O2 sim.
It was done via webchat (painful experience, took over 5 hours !
Does the VM sim get cancelled automatically as I gave up on hold on the phone or do I need to terminate it manually somehow ?
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Snap, did the same and, like you, it took me close to 5 hours on webchat---how is that even possible.
It wasn't made clear to me, maybe it was to you, but you get 2 separate bills in future from Virgin and from O2.
Once i'd joined Volt/O2 I had a lot of trouble registering my account on O2 and in the end the O2 tech people had to sort it out, all done now.