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Old 14-05-2013, 09:52   #1417
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: ESPN, BT, Euro, Premier and Sky Sports news

Quote:
Originally Posted by Top banana View Post
I agree but isn't it a crazy way to do business. Why not give the person who wants to disconnect 50% off and save on the hardware and Installation costs.
Personally I think giving 50% off when people ask is a crazy way to do business

It encourages people to just phone back when the 50% runs out, even if it's not the end of the agreed deal/contract. So it doesn't actually solve anything from a business point of view - which is to build a steady income base from your customers
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