Cable Forum - View Single Post - Is this the actual virgin media billing team?

MissyRenn · 03-01-2020, 11:54

Hey,

Just had a call from virgin (i think) they said that there was a problem with my internet bill payment and I need to give updated details or try to make the payment over the phone. I told them Id call them back in a moment so I could find my bank card. I looked the number up online (01753417470) as I know sometimes you get scam calls from virgin. The number has mixed comments, mainly saying its a scam but the one person said it was genuine so not sure (comments here . I dont want to be sat on hold for ages so would rather call the billing team direct than the general customer services number, so is this a real number or not please?

03-01-2020, 11:54	#1
MissyRenn cf.member Join Date: Jan 2020 Posts: 3	Is this the actual virgin media billing team? Hey, Just had a call from virgin (i think) they said that there was a problem with my internet bill payment and I need to give updated details or try to make the payment over the phone. I told them Id call them back in a moment so I could find my bank card. I looked the number up online (01753417470) as I know sometimes you get scam calls from virgin. The number has mixed comments, mainly saying its a scam but the one person said it was genuine so not sure (comments here . I dont want to be sat on hold for ages so would rather call the billing team direct than the general customer services number, so is this a real number or not please?