I was always under the impression that calls to other VM customers/numbers where free of charge. Just received my latest bill and there is a charge of almost £20:00 added . It relates to a long phone call my wife had to our daughter who is also a VM customer.
They have had many long conversations before but we have never incurred this sort of charge before??
Has this changed recently?
Jim.
Just going through the minefield of various call plans and charges it would appear that the first 60 minutes is free, they should have rung off and redialled after 59 minutes.