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RichardCoulter · 23-12-2020, 09:10

Some people on the trial did it as per the post above and some did it by having new STB's supplied.

There's talk of boxes supplied by a certain manufacturer going wrong, so maybe this is why some customers were offered the OTA software upgrade trial and others had to have new boxe(s). I imagine that those who have to have new boxes will only be able to have one with a HDD in it.

23-12-2020, 09:10	#470
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,047	Re: Virgin TV 360 users (Horizon) Some people on the trial did it as per the post above and some did it by having new STB's supplied. There's talk of boxes supplied by a certain manufacturer going wrong, so maybe this is why some customers were offered the OTA software upgrade trial and others had to have new boxe(s). I imagine that those who have to have new boxes will only be able to have one with a HDD in it.