Thread: 200M Packet Loss issue.
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Old 31-12-2020, 14:11   #8
ileikcaek
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Join Date: Jan 2010
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Re: Packet Loss issue.

It seems my issue is back, but in a different form this time. I thought I'd bump my old thread rather than make a new one for this purpose.

Still running on the 10dB FPA (as things eventually corrected with the last issues and them also doing some local works)

My power levels were edging on -7.5dBmV the other week, I took off the FPA and was up to around 7dBmV but I noticed yesterday that they had risen further to 9.5dBmV on the lowest frequency, but with the highest frequency being (up to) over 5dBmV less which if I am correct, is too large, most people seem to have like 2dBmV difference at most and that's how mine was before).

What I have also noticed is I am getting 1 - 2% packet loss throughout the day and that one of my upstream channels is rapidly flapping between 16, 32 and 64QAM constantly with some T3's.

I put the FPA back in place for the time being.

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 402750000 -4.2 38 256 qam 30
2 202750000 0.2 40 256 qam 9
3 210750000 0 38 256 qam 10
4 218750000 -0.2 40 256 qam 11
5 226750000 -0.2 38 256 qam 12
6 234750000 -0.4 40 256 qam 13
7 242750000 -0.7 38 256 qam 14
8 250750000 -0.9 40 256 qam 15
9 258750000 -1.2 40 256 qam 16
10 266750000 -1.5 40 256 qam 17
11 274750000 -1.9 38 256 qam 18
12 282750000 -1.7 40 256 qam 19
13 290750000 -1.7 38 256 qam 20
14 298750000 -1.5 38 256 qam 21
15 306750000 -1.7 40 256 qam 22
16 314750000 -2 38 256 qam 23
17 322750000 -2 38 256 qam 24
18 330750000 -2 38 256 qam 25
19 370750000 -3.2 38 256 qam 26
20 378750000 -3.2 38 256 qam 27
21 386750000 -3.7 38 256 qam 28
22 394750000 -3.7 38 256 qam 29
23 410750000 -4.5 38 256 qam 31
24 418750000 -4.7 38 256 qam 32

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 39400000 39 5120 64 qam 10
2 25800000 39.5 5120 32 qam 12
3 32599971 39.5 5120 64 qam 11
4 46200000 39 5120 64 qam 9

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 2 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0

I tried my Hub 3 in normal mode after resetting the other week and on the VM broadband checker it said that there is an issue affecting broadband due to noise on the line coming into the property. When it is in modem mode the checker says they noticed improvements that can be made to WiFi and to call them (probably to try and sell those crappy boosters), but that masks the other issue relating to noise!

Here is the downstream before I put the 10dB FPA back:


TBB Graph showing the packet loss throughout the day. I could assume this is related to the upstream noise?
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