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**Chris** · 03-11-2021, 16:08

Around 6 years ago I switched to a small company called GB Energy Supply. I had to involve Ofgem almost immediately because they and Scottish Power between them made a mess of the final billing/meter reading process. The customer service person I spoke to at Ofgem had at that point never heard of the company I was switching to. I guess there have been a whole load of companies popping up and going under since the system was porivatised. It doesn’t help when some of them decide they’re only dealing with certain of the distribution network operators so they are only ever regional companies.

GBES collapsed after a couple of years and I had my account transferred by the regulator to the Co-Op. These days I’m with Bulb, so at this stage I don’t know whether I’m about to go through that process again. For what it’s worth I just booked a smart meter installation with them.

03-11-2021, 16:08	#233
Chris Trollsplatter Cable Forum Team Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 36,918	Re: Energy companies collapse Around 6 years ago I switched to a small company called GB Energy Supply. I had to involve Ofgem almost immediately because they and Scottish Power between them made a mess of the final billing/meter reading process. The customer service person I spoke to at Ofgem had at that point never heard of the company I was switching to. I guess there have been a whole load of companies popping up and going under since the system was porivatised. It doesn’t help when some of them decide they’re only dealing with certain of the distribution network operators so they are only ever regional companies. GBES collapsed after a couple of years and I had my account transferred by the regulator to the Co-Op. These days I’m with Bulb, so at this stage I don’t know whether I’m about to go through that process again. For what it’s worth I just booked a smart meter installation with them.