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Old 01-10-2021, 16:57   #2
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Join Date: Jan 2008
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Re: Do you get charged for not being in on booked slot

When cable became Virgin Media, they started charging a flat fee for when this happened.

They tried it with me, but I successfully had the charge removed as they didn't give me enough time to answer the door and I threatened to cancel & take action under the Equality Act if they didn't. I also threatened to sue for the times that they had failed to show up.

Not long afterwards, this fee was scrapped.

I have not heard anything to say that this charge has been reintroduced and there's nothing on their website to say that they have, but you never know with this outfit since Liberty Global bought the company.

Last edited by RichardCoulter; 01-10-2021 at 17:02. Reason: Spelling.
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