View Single Post
Old 22-01-2021, 16:19   #553
paul0363
cf.member
 
Join Date: Feb 2018
Posts: 77
paul0363 is just really nicepaul0363 is just really nicepaul0363 is just really nicepaul0363 is just really nicepaul0363 is just really nicepaul0363 is just really nice
Re: Virgin TV 360 users (Horizon)

Quote:
Originally Posted by kanedx View Post
anyone had problems with amazon prime? my main box plays it fine but the mini box sometimes gets an error when trying to play a video, it can load up the app and go into a show but once you press play it loads for a bit then i get an error message telling me to go to amazon.co.uk/videohelp but doesnt have any information there
Like you we have had problems and only on the minis! Both Amazon and Netflix can be playing normally then drop out, at which point you are retuned to the Virgin Media start up logo and then back to whatever TV channel you were watching. As I said, this only happens on the two mini boxes we have (which are hard wired to the network via ethernet). It has never happened on the main box!! Hoepfully they'll sort this in an update - meantime we just use the TV's built-in apps.
paul0363 is offline   Reply With Quote