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Old 20-03-2008, 15:03   #1510
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Join Date: Mar 2008
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

I sent them an email about Phorm a few days a go and just got this reply

Hello Joanne

Thank you for your e-mail dated 14 March 2008 regarding Virgin Media and

I understand your concerns and would like to thank you for your
feedback, however I must stress that although Virgin Media have signed a
provisional agreement with Phorm, we still have a lot of work to do in
evaluating various aspects of any possible deployment. As a result, it
may be some months before we are in a position to confirm how and when
the solution will be implemented.
We will of course be communicating our intentions openly and
transparently and will be letting all our customers know before rolling
out the Webwise solution and we'll clearly explain how the system works.
We will also inform you if there are any changes to your terms and
conditions beforehand.

I understand BT and Talk Talk are due to start trials of Webwise shortly
which we shall be watching closely. We intend to learn from these
Please be assured we will not be doing anything that concerns or abuses
our customers privacy.

Ultimately customers will not be forced to use the system and will be
able to keep their Internet experience just as it is now should they

For more information please see the following link:

Thank you for contacting us.
If you have further queries regarding this matter or any other issue,
please use the link provided below:

Please note if you reply directly to this e-mail your response will not
be received.

Kind regards

E-Contact Team
Virgin Media
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