Quote:
Originally Posted by peanut
I totally agree but when the assessors have incentives to meet certain targets set from above, whether that means a target amount of claimants processed per day or a given a target pass rate per day then it is never going to be fair. Wasn't there an undercover video showing that if they pass too many they get reprimanded. The blame has to go to the top.
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They are not targets as such. If they reject too many, then that would also be looked into. It would be too easy for an assessor to simply pass everybody. Eg People go on about traffic wardens having "targets". Again it would be all too easy for them to sit at home and/or ignore any parking infringements. Without "targets" it can be all too easy for people to dodge doing their jobs properly.