Quote:
Originally Posted by nomadking
Some of the issues may be down to the rules/laws that are set, but in the main it is the application of the rules/laws that is the problem.
When you look at the guidance for the assessors, you can clearly see what they are not doing at all or not doing properly. Doesn't matter what laws the government passes, as long as the attitude of the assessors and decision makers remains the same.
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I totally agree but when the assessors have incentives to meet certain targets set from above, whether that means a target amount of claimants processed per day or a given a target pass rate per day then it is never going to be fair. Wasn't there an undercover video showing that if they pass too many they get reprimanded. The blame has to go to the top.