Quote:
Originally Posted by Mr K
Hardly 'free' Spider, I've been paying a sub for over 20 years, VM and it's predecessors will have taken 1000s off me ! Even then you still never own the box. Upgrading of equipment should be part of the sub. £20, is a bit cheeky tbh, the customer is already paying and VM 'upgrades' it's charges regularly.
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Your subscription fees pay for your services i.e. the TV channels you chosen and our Broadband tier.
You get charged the £20 when you choose to change your services and those new services require new kit. Where Virgin Media require a change of kit for your existing services to continue there is normally no fee.